Call every new enquiry in under 5 minutes, automatically.
We instantly text your receptionist with a one-tap call link, enforce 5–15 minute SLAs with escalation, and show you exactly who called how fast. Zero CRM changes.
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How it works
Zero-integration setup. From lead to phone call in minutes.
Forward enquiry emails
Website, Google, Facebook, directories, one forward rule and you’re live.
Instant SMS to staff
Details plus a one-tap call link. First click claims it to avoid double-calling.
SLA and escalation
No call within 5–15 minutes? We escalate to backup and the owner. After-hours auto-reply keeps leads warm.
Staff outcomes and stats
Two-tap outcomes, leaderboards, and a weekly digest that proves ROI.
Faster response means more booked work
Reach leads before competitors, stop slow replies, and make every ad pound work harder. Most clinics see a lift in “called in under 5 minutes” within the first week.
- Leads this week, percent called under 5 minutes, median TTFC
- Booked count plus estimated £ by service
- SLA breaches and who missed them
Example weekly snapshot
- Leads: 23
- Called under 5 min: 74%
- Booked: 8 (≈ £1,800)
- SLA breaches: 3
- Top staff: Sarah (9 calls, 5 booked)
Features that change behaviour
Not more noise. Accountability that boosts conversion.
- One-tap call (first click claims to avoid double-calling)
- SLA timer and escalation to backup and owner
- After-hours handling with polite SMS plus morning nudge
- Dedupe and spam guard to protect your team’s time
- Staff outcomes (Booked, Quote, No answer, Bad lead)
- Leaderboards and weekly digest with percent under 5 minutes and TTFC
- STOP/opt-out compliant, reply handling included
- Works with your tools — web forms, directories, ads. No CRM access needed.
Simple monthly plans, cancel anytime
Start with a free 14-day pilot. No CRM access or phone migrations required.
Launch
For teams wanting a simple, effective setup.
- 1 lead source (email forward)
- Instant SMS alerts plus one-tap call link
- 5–15 min SLA plus single escalation
- Weekly email digest
- Email support
- UK long number included
- 250 SMS/mins pooled (usage at cost after)
Pro
For clinics ready to scale and enforce SLAs.
- Multiple lead sources (web plus FB/Google plus directories)
- Tiered escalation and after-hours handling
- Outcomes plus staff leaderboards
- Monthly optimisation review
- Priority support
- 600 SMS/mins pooled (usage at cost after)
Prices exclude VAT. Voice minutes and SMS beyond included pools billed at cost.
FAQs
Straight answers, no jargon.
Do we need to change our phone system or CRM?
No. Forward “new enquiry” emails and we text your team with a one-tap call link. Keep your tools as they are.
How do you measure results?
We track percent contacted under 5 minutes, escalations, call durations, and outcomes (Booked, Quote, No answer). You get a weekly digest.
What happens after hours?
We can auto-reply with a polite message and callback link, then nudge your team in the morning to follow up first.
Will callers see our clinic number?
Yes, with our call bridge the lead sees your dedicated clinic number as caller ID.
Book a free 15-minute demo
We’ll show live alerts and how fast your team can be calling new leads.
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